1. Introduction

Scale Bulk (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you:

• Visit our website

• Use our WhatsApp Business API services

• Request a demo or consultation

• Contact us through forms or WhatsApp

By using our website and services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full Name

• Email Address

• Phone Number

• Company Name

• Business Information

• WhatsApp Number

B. Technical Information

• IP Address

• Browser type and version

• Device type

• Pages visited

• Time spent on website

C. Business Data (For Clients Using Our Services)

• Campaign data

• Broadcast performance metrics

• CRM integration data

• Automation workflow information

We do not access private WhatsApp conversations unless required for technical support and only with client authorization.

3. How We Use Your Information

We use your information to:

• Provide WhatsApp Business API services

• Set up automation and broadcasting systems

• Improve campaign performance

• Respond to inquiries and support requests

• Send service-related communications

• Improve website performance and user experience

We do not sell your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including Privacy Policy:

• Secure server infrastructure

• Encrypted communications (SSL)

• Restricted internal access

• Secure CRM systems

However, no method of transmission over the internet is 100% secure.

5. Third-Party Services

We may use third-party providers including:

• WhatsApp Business API providers

• CRM platforms

• Cloud hosting services

• Analytics tools (such as Google Analytics)

These providers process data according to their own privacy policies.

6. Data Retention

We retain your data only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Clients may request data deletion upon termination of services.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data

• Correct inaccurate information

• Request deletion

• Withdraw consent

• Object to processing

To exercise your rights, contact us at:
📧 info@dubaidigitaleexpert.com

8. Cookies Policy

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Optimize marketing campaigns

You can disable cookies in your browser settings.

9. International Data Transfers

If you access our website from outside the United Arab Emirates, your data may be transferred and processed in countries where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions regarding this Privacy Policy, contact us at:

Scale Bulk
Email: support@scalebulk.com
Website: www.scalebulk.com
Location: INDIA